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Sync Reviews

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Overall Rating

4.5
9 Reviews
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About Sync

Sync.com offers a variety of plans tailored for both individuals and teams, emphasizing secure storage and collaboration. For individuals, options include the Solo Basic and Solo Professional plans, providing 2 TB and 6 TB of storage respectively. Teams can choose from the Teams Standard plan with 1 TB of storage per user or the Teams+ Unlimited plan which offers unlimited storage. All plans come with features like end-to-end encryption, file history and recovery, and remote device lockout for enhanced security. Additionally, Sync.com supports real-time backup and sync, access from anywhere, and granular permissions for shared files. The service is designed to facilitate secure file sharing with options like password-protected sharing and link sharing with access controls. Sync.com also provides administration tools for team accounts, including activity logs, multi-user admin console, and centralized billing. For productivity, users can benefit from file requests, file comments, and document previews, along with integration for Office 365. The platform's commitment to privacy is evident with compliance to standards like HIPAA, GDPR, and PIPEDA, and a policy of no third-party tracking.

Sync Pros & Cons

Pros of Sync.com:

  • Excellent Security: Sync.com offers end-to-end encryption using AES-256, RSA-2048, and TLS, ensuring that only the user can decrypt and access their data.
  • Competitive Pricing: It provides competitive pricing with options for unlimited storage on team plans and generous free storage plans.
  • Unlimited File Sizes: Users can store files of any size without restrictions.
  • 365-Day Versioning: The service allows for unlimited version tracking and restoration of files for up to 365 days.
  • Integration with Microsoft Office: Sync.com integrates with Microsoft Office for live editing and collaboration, enhancing online document creation and editing.
  • Selective Sync: Users can control which files are synced to their devices, reducing disk space usage.
  • 2FA Support: The service supports two-factor authentication (2FA) for added security.
  • Vault Feature: The Vault allows users to archive files that do not need to be synced, freeing up space on their devices.

Cons of Sync.com:

  • Single-Folder Sync: Sync.com only syncs files within a designated folder, which can be limiting for some users.
  • Limited Sync Folder Options: Users cannot add additional folders on their PC for syncing; all files must be in the designated Sync folder.
  • No Monthly Billing Plans: Sync.com does not offer monthly billing plans, which might be inconvenient for some users.
  • No Integration with Third-Party Products: Unlike some competitors, Sync.com does not integrate with third-party products, which can limit its use in certain scenarios.
  • Data Transfer Speeds: Data transfer speeds to and from Sync.com can be slower due to the extra layers of encryption and security.

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Sync Customer Reviews (9)

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Feb 9, 2023
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Sync Customer’s Q&A

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Sync Features and Benefits

Key Features and Benefits of Sync.com:

  1. Security and Privacy:

    • End-to-end encryption using AES-256, RSA-2048, and TLS.
    • Zero-knowledge provider, meaning only you can decrypt and access your data.
    • HIPPA, GDPR, PIPEDA compliant.
  2. File Sharing and Collaboration:

    • File link sharing with options for passwords, expiry dates, download limits, and email notifications.
    • Shared folders with customizable permissions (read-only or read-write).
    • Team sharing with multi-user collaboration and advanced administration features.
  3. Data Management:

    • Selective sync to store online files in certain folders without syncing them to your PC, saving space.
    • Block-level sync for efficient data transfer.
    • Sync any folder feature to synchronize any local folder to the cloud.
  4. Data Recovery:

    • Restore deleted files with unlimited version tracking and restoration.
    • Account rewind to restore your entire set of files to their state at a previous time.
  5. Additional Features:

    • Two-factor authentication for enhanced security.
    • Enhanced privacy links with end-to-end encryption, though with some limitations (e.g., file size limit).
    • Bandwidth management to control upload and download speeds and volumes.
  6. User Experience:

    • User-friendly interface with a responsive design and simple registration process.
    • Drag & drop feature available in major web browsers like Google Chrome, Firefox, and Microsoft Edge.
  7. Plan Options:

    • Free plan with 5 GB storage and limited sharing link bandwidth.
    • Paid plans offering 2 TB to unlimited storage, unlimited data transfer, and additional features like document previews and file requests.

These features and benefits make Sync.com a secure and efficient cloud storage solution for personal and business use.

Sync Pricing

Sync.com Pricing:

  • Free Plan: 5GB of free storage.
  • Personal Plan: 200GB for $5 per month, billed annually.
  • Solo Basic Plan: 2TB for $8 per month, billed annually.
  • Solo Professional Plan: 6TB for $12 per month, billed annually.
  • Teams Standard Plan: 1TB per user, $6 per user per month, minimum 2 users, annual billing only.
  • Teams Unlimited Plan: Unlimited storage per user, $15 per user per month, minimum 2 users, annual billing only.
  • Enterprise Plan: Customized plan with unlimited storage, dedicated account manager, and training, requires contacting sales for a quote.

All plans come with a 30-day money-back guarantee.

About Sync.com Payment Method?

Sync.com accepts a variety of payment methods to accommodate users' preferences. Customers can make payments using Visa, MasterCard, American Express, PayPal, and even Bitcoin. This flexibility ensures that users from different regions and with different payment capabilities can access Sync.com's services. There are no hidden costs or setup fees, and users have the option to upgrade or change plans at any time. Upgrades are always pro-rated to ensure fair billing practices. Additionally, Sync.com provides a 30-day money-back guarantee on all premium plans, offering peace of mind and satisfaction to its users. The platform's approach to payments and billing is designed to be transparent and user-friendly, aligning with its overall commitment to providing a secure and convenient cloud storage service.

Sync FAQs

FAQ

Sync Alternatives

Based on the provided sources, here are the top 10 Sync.com alternatives:

  1. Dropbox - Known for its ease of use and extensive features, Dropbox is often considered the best overall alternative to Sync.com.
  2. Google Drive - A popular cloud storage and backup platform that offers robust collaboration tools and competitive pricing.
  3. Backblaze B2 Cloud Storage - A specialized cloud provider ideal for storing, managing, and protecting data, with a strong focus on security.
  4. WeTransfer - An online file-transfer platform suitable for sending large files, with a free version available.
  5. Box - An AI-driven content management platform that enhances collaboration and workflow management.
  6. Dropbox Business - An off-site server for file syncing, storage, and sharing, designed for teams of all sizes.
  7. Zapier - A tool that connects web apps to automate tasks, saving time and increasing productivity.
  8. FileCloud - An enterprise file sharing, sync, backup, and remote access solution that offers self-hosting options.
  9. Media Shuttle - A SaaS solution for sharing files of any size, known for its ease of setup and enterprise-grade capabilities.
  10. PowerFolder - A cloud storage solution that offers improved collaboration, secure access, and automatic sync backup.

These alternatives offer a range of features and functionalities that can meet various needs and preferences.

FAQ

About Sync.com Popular Products and Services?

Among the popular products and services offered by Sync.com, the Teams+ Unlimited plan stands out as a favored choice for teams seeking advanced storage options. This plan includes unlimited storage, custom branding, phone support, and admin delegation. For individual users, the Solo Basic and Solo Professional plans are notable, providing 2 TB and 6 TB of secure storage respectively, with the latter offering custom branding. Sync.com is recognized for its end-to-end encryption, ensuring data security and privacy. The service also supports real-time backup and sync, access from anywhere, and granular permissions for shared files, making it a comprehensive solution for both personal and professional use. Additionally, Sync.com's Vault feature for non-synced cloud storage is an integral part of their service, catering to various user needs for secure data storage and management.

FAQ

Sync.com Return Policy?

Sync.com offers a full money-back guarantee on their services, allowing users to change plans or cancel at any time. This policy ensures that users can make decisions about their cloud storage needs without the worry of being locked into a service that doesn't meet their expectations. There is no mention of a shipping policy because Sync.com provides cloud storage solutions, which are typically accessed online and do not involve physical shipping of products.

FAQ

What are the pricing details for Sync.com?

Sync.com offers various pricing plans tailored for individuals and teams. For individuals, the Solo Basic plan is priced at $8 per month with 2 TB of secure storage, while the Solo Professional plan costs $20 per month for 6 TB of storage. For teams, the Teams Standard plan starts at $6 per user per month with 1 TB of storage, and the Teams+ Unlimited plan is available at $15 per user per month for unlimited storage. There's also an Enterprise plan for larger companies, which requires contacting Sync.com for a custom quote. These plans include features like end-to-end encryption, file history and recovery, and various productivity tools. A free trial is available, and payment can be made via Visa, MasterCard, American Express, PayPal, and Bitcoin.

FAQ

How does Sync.com compare to other cloud storage providers?

Sync.com stands out among cloud storage providers for its strong security features, including end-to-end encryption across all plans. It offers competitive pricing and zero-knowledge encryption for the entire account, unlike some competitors that limit such encryption to specific folders. Sync.com's file versioning is generous, even for free accounts, with unlimited previous versions kept for 30 days, and paid accounts offer 180 or 365 days of file history. While it provides excellent file sharing and sync capabilities, it may not be the best choice for collaboration due to its security focus. However, it does integrate with Office365, allowing for some collaborative functions. Despite these strengths, some users may find Sync.com's syncing speeds slower compared to other services.

FAQ

About Sync.com Prices and Cost?

Sync.com's pricing structure is designed to cater to both individuals and teams, with a range of plans to suit different needs. For individuals, the Solo Basic plan is priced at $8 per month when billed annually, offering 2 TB of secure storage. The Solo Professional plan, at $20 per month (also billed annually), provides 6 TB of storage and additional features like custom branding.

For teams, the Teams Standard plan starts at $6 per user per month (billed annually) and includes 1 TB of storage per user. The most popular choice, the Teams+ Unlimited plan, is $15 per user per month (billed annually) or $18 per user on a monthly billing cycle, offering unlimited storage and advanced features such as phone support and admin delegation.

For larger organizations requiring enhanced controls, the Enterprise plan is available, which requires contacting the sales team for a custom quote. This plan is tailored for companies with 100+ users and includes custom requirements, an account manager, and training options.

All paid plans come with a 30-day money-back guarantee, and various payment methods are accepted, including Visa, MasterCard, American Express, PayPal, and Bitcoin. There are no hidden costs or setup fees, and plan upgrades are pro-rated for fair billing.

FAQ

What are the features included in Sync.com's Solo Professional plan?

The Solo Professional plan from Sync.com includes 6 TB of secure storage and features such as advanced sharing, custom branding, 365-day history for file recovery, end-to-end encryption, and two-factor authentication. Users also benefit from unlimited data transfer, real-time backup and sync, access from anywhere, remote device lockout, and password-protected sharing. Productivity features like link sharing, team shared folders, file requests, document previews, and Office 365 integration are also part of the package, along with desktop and mobile apps, auto camera upload, offline access, and selective sync. Administration tools include activity logs, multi-user admin console, and centralized billing. Support features ensure 99.9% uptime, priority email support, and on-demand business hour phone support.

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